Tell us who you are — the parish, the city, and your name. This is how we'll know which computer is yours when you reach out for help.
Enter the full name of the parish (or “DPC — Your Name” for staff at the Pastoral Centre).
Option A · Easiest
Download a one-click installer
Download a small file we've prepared for you. Double-click it, and when Windows asks "Do you want to allow this app to make changes to your device?" click Yes. That's it — the install runs on its own and a confirmation page opens when it's done.
Before you download — about antivirus: some antivirus programs may block, delete, or refuse to download this file. McAfee almost always blocks it. Norton, Bitdefender, AVG, Avast, and Kaspersky often block it. Windows Defender usually shows a "Windows protected your PC" screen — click More info then Run anyway. If your antivirus removes the file or won't let you save it, skip down to Option B instead.
Or
Option B · If A doesn't work
Open Command Prompt as Administrator
Press the Windows key on your keyboard.
Type cmd
You'll see Command Prompt in the search results — right-click it and choose "Run as administrator".
If Windows asks "Do you want to allow this app to make changes to your device?" — click Yes.
A black window will open. That's the right place — leave it open and move to the next step.
Option B · continued
Copy and paste this command
Click the Copy button, then in the black Command Prompt window right-click once to paste, then press Enter.
Enter your details above to generate the command.
Heads up: the command will run for about 30 seconds. The window may look quiet — that's normal. When it finishes, your browser will open a page confirming the install is complete.
If it still didn't work
Antivirus is probably blocking it
If neither option finished with a confirmation page — or you saw a red warning pop up — your antivirus blocked the download. Here's what to do:
Windows Defender / Security: open the Defender notification and choose Allow on device, then try again.
Norton, Bitdefender, AVG, Avast, Kaspersky, etc.: open the antivirus app, turn Real-Time Protection off for 10 minutes, try again, then turn it back on once you see the confirmation page.
McAfee: McAfee blocks this install aggressively and is hard to work around. On most parish computers McAfee is trial software that came pre-installed — the cleanest fix is to uninstall McAfee (Start → Settings → Apps → search "McAfee" → Uninstall) and let Windows Defender take over. Then try again.
Not sure what to do? Stop here and email [email protected] — happy to walk through it with you.